Heavy Duty Technologies

We figure out what you need. Then we build it.

Every business leaks in different places. We find yours, build the fix around how you already work, get your team using it, and stay on to keep it running. One partner for all of it.

Find itBuild itRun it

Leak it stops: Whiteboards, group texts, double-booked techs, and nobody knowing where a job stands.

Dispatch and Scheduling

Every job, every tech, one board.

See every open job, who's on it, and where it stands, live. Assign work in a click, keep techs from getting stacked on jobs they can't reach, and stop running the day out of your head.

  • Live dispatch board
  • Tech schedules and availability
  • Job status from first call to closed
  • Alerts when a job is running late

Leak it stops: Estimates that take days, prices that change with whoever wrote them, and quotes nobody follows up on.

Quoting and Estimating

Quotes out the same day. Followed up until they sign.

Standard pricing built in, so every quote is fast and consistent. Send it from the job site, and let the follow-up run itself until the customer says yes or no.

  • Quote templates with your pricing
  • Send from a phone on site
  • Automatic follow-up
  • Win/loss tracking

Leak it stops: Finished jobs that sit unbilled, invoices with errors, and balances nobody chases.

Invoicing and Collections

Bill the day the job closes. Get paid faster.

When the job's done, the invoice goes out, checked and correct. Card payments up front when you need them. Past-due balances get chased on a schedule, without anyone having to remember.

  • Same-day invoicing
  • Invoice review before it goes out
  • Card payments and pre-authorization
  • Automatic past-due follow-up

Leak it stops: Customers calling three times to ask where the tech is, and your office stuck answering them.

Customer Updates

Customers know where things stand without calling.

Automatic texts and emails at every step: booked, on the way, arrived, done. Your big accounts get the updates their systems need, on time, every time.

  • ETA and status texts
  • Job completion notices
  • Updates for commercial accounts and portals

Leak it stops: Running the business on gut feel and finding out about problems after the month closes.

Owner Dashboards

Your whole business on one screen.

Calls, jobs, revenue, unpaid invoices and cash, updated live. See what's working, what's slipping, and who needs help, before it costs you.

  • Daily and weekly scorecards
  • Revenue, margin and cash
  • Team performance
  • Alerts when numbers slip

Leak it stops: Open seats you can't fill, new hires who take months to get useful, and good people who walk.

Hiring and Training

Find good people. Get them productive fast.

Recruiting pipelines that keep candidates coming, onboarding that runs the same way every time, and training that proves someone can do the job before they're on their own.

  • Recruiting ads and applicant tracking
  • Onboarding checklists
  • Training and certification programs
  • Skills tests for new hires

Leak it stops: Calls that go to voicemail, after-hours calls, and leads that go cold.

Answering and Follow-Up

Every call answered. Every lead chased.

24/7 answering in your company's name that books the job and routes emergencies to whoever's on call. Anyone who hangs up gets a text back in seconds. Every web form and quote request gets an instant response and follow-up until they book.

  • 24/7 answering and booking
  • Missed-call text-back
  • Emergency routing
  • Lead and estimate follow-up
  • Review requests after every job

Leak it stops: Spreadsheets held together with tape, software that almost fits, and work that only happens because one person remembers it.

Custom Apps

If you need it and it doesn't exist, we build it.

Customer portals, apps for techs in the field, approval queues, internal tools. Built around your process, connected to the systems you already use, and maintained by the people who built it.

  • Customer and account portals
  • Field apps for techs and drivers
  • Payment and approval consoles
  • Internal tools that replace spreadsheets

Leak it stops: Ad money spent with no idea what it brought in.

Marketing

Marketing measured in booked jobs, not likes.

Ads, social and content aimed at the customers you actually want. Every lead is tracked from the first click to the booked job, so you know exactly what's working and stop paying for what isn't.

  • Google and Facebook ads
  • Social media and content
  • Recruiting ads for hard-to-fill roles
  • Lead tracking from click to booked job

Leak it stops: Customers searching for you and finding your competitor.

Websites and Local Search

A website that brings in calls, not compliments.

Fast, simple sites built to make the phone ring, plus local search setup so you show up when someone nearby needs you now.

  • Websites built for calls and bookings
  • Google Business Profile
  • Local search optimization
  • Reviews and reputation

Not sure where to start? That's our job.

In 30 minutes we'll tell you which leak is costing you the most and what fixes it first.

Book a Free Leak Check
Book a Free Leak Check